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Frequently Asked Questions

Booking, Pricing & Policies

How do I book a yacht with Epic Yachts?

 Choose your yacht, message us on WhatsApp with date/time/guest count, share any add-ons (catering, décor, jet ski), then confirm and pay to secure your slot. You’ll receive a full booking confirmation with meeting point details.

A licensed captain and crew, fuel for the standard route, ice, bottled water, soft drinks, and a high-quality music system are included. (Premium add-ons like catering, DJ, décor, and watersports can be added.)

Your total depends on yacht size and guest count. Our fleet starts from small boats around AED 288/hour and goes up to large superyachts around AED 8,625/hour, so there’s a perfect option for every budget.

 Weekends, sunsets, and holidays (e.g., New Year’s Eve) fill up fast; book as early as you can. Same-day charters are sometimes possible if the yacht and crew are available.

 Policies can vary slightly by yacht/package. As a guide, our Terms & Conditions outline a tiered policy (e.g., full refund beyond a stated window) and rescheduling for bad weather; your confirmation shows the exact terms for your booking.

 We accept major cards, bank transfer, and other approved methods. Full payment confirms your booking and locks the schedule.

 Most standard private charters don’t require a separate security deposit; if any special arrangements need one (e.g., certain event setups), you’ll see it clearly on your invoice. (Check your confirmation.)

 We’ll do our best to accommodate changes based on yacht availability; fees or fare differences may apply per your confirmation terms. Weather-related changes can be rescheduled.

 Yes—multi-hour and off-peak bookings often qualify for better per-hour value. Tell us your plan and we’ll tailor the best quote from our fleet range.

 Please bring valid ID (Emirates ID or passport). It helps with marina access and smooth boarding.

Fleet, Amenities & On-Board Experience

What yacht sizes are available?

 From intimate 35–40 ft boats for 2–10 guests to 140 ft superyachts for large groups (up to ~100 guests), our fleet covers every style and budget.

Smaller boats host ~9–10 guests; mid-range yachts ~12–30; flagships up to ~100 depending on the vessel. Your chosen yacht card shows its exact capacity.

Absolutely—families are very common on our charters. Please keep children supervised; child-size life jackets are available on request.

Most yachts in our fleet are non-smoking for comfort and safety. If you need a designated area, tell us in advance and we’ll advise based on the yacht.

Yes—BYO snacks and birthday cake are welcome on standard private charters. We can also arrange catering, BBQ, and mocktail stations if you prefer fully serviced options.

Yes—connect your phone to the yacht’s sound system (Bluetooth/aux, depending on vessel) and enjoy your playlist. DJs and live entertainment can be arranged too.

Towels may be provided on some yachts; let us know if you need them. For hygiene reasons, bring personal swim items; we supply approved life jackets.

For safety and hygiene, pets are generally not allowed on our yachts. If you have a special request, please ask before booking.

Yes—professional photo/video and drone coverage are popular add-ons. Drone use may require prior permission under UAE regulations; we’ll advise case-by-case

Please arrive 15–20 minutes before departure so our crew can brief your group and start on time.

Routes, Sights & Experiences

Where do charters depart from?

Most trips depart from Dubai Marina; some routes may use Dubai Harbour depending on the yacht and plan. Your confirmation includes the exact meeting point.

 Typical routes showcase Dubai Marina & Harbour, Bluewaters & Ain Dubai, JBR, Palm Jumeirah & Atlantis, and—on longer bookings—Burj Al Arab.

 For Marina–Bluewaters–JBR, 2 hours works well. Add Palm/Atlantis with 3–4 hours. To include Burj Al Arab, plan 4–5+ hours for relaxed cruising and photo stops. (Your captain will optimize based on conditions.)

 Yes—sunset and evening skyline charters are guest favorites, especially for proposals, anniversaries, and corporate hosting.

 Swimming is allowed at captain-approved spots and conditions (usually daylight, calm areas). Safety briefings and life jackets are provided where required.

 Yes—sightseeing tours with licensed crew can be booked with us.

 Within safety and maritime rules, yes. Tell us your wish-list (e.g., more time near Atlantis or a Burj Al Arab photo stop), and we’ll tailor the cruise.

 Dubai charters run year-round; many guests prefer Oct–Apr for cooler weather and extra-clear sunsets. Summer cruises are great in the early morning or after sunset. (We’ll advise ideal times for your date.)

 We specialize in private charters (boat exclusively for your group) across boats, yachts, and event vessels—perfect for birthdays, proposals, or corporate hospitality.

 Yes—dhow cruises are traditional wooden boats typically with buffet dining on fixed routes, while yacht charters are private, modern vessels with flexible itineraries and add-ons. We offer both if you want variety.

Food, Drinks & Add-Ons

Can we bring alcohol on board?

 Alcohol policies vary by yacht/package and must comply with UAE law; guests must be 21+ and behave responsibly. Ask us about your vessel’s allowance and storage before charter day.

 Yes—everything from light bites to premium buffets and live BBQ can be arranged (including halal/veg options). Share your preferences when booking.

 Definitely. We can handle balloons, flowers, “Marry Me” signs, red carpet, customized cake, photographer, and more—just tell us your theme and budget.

 Yes—DJs, sax, and live performers are popular for parties and corporate events. We’ll coordinate power, space, and set times with the crew.

 Yes—third-party jetski/Seabob can be added in many cases, subject to age/ID rules and captain approval for safe hand-off zones. We’ll guide you on the best option for your route.

Yes, you can bring a pen drive with songs to play on your private charter.

 Yes—non-marking décor (balloons, banners, table décor) is welcome. We’ll advise on what’s safe for rails, ceilings, and deck surfaces; the crew must keep access ways clear.

 Yes—add private transfers from hotel/home to Dubai Marina/Harbour so your group arrives together and stress-free.

 We can arrange step-and-repeat backdrops, logo signage, gift bags, and event photography to align with your brand guidelines.

 We’ll coordinate with caterers for halal, vegetarian, vegan, gluten-free, and nut-aware menus; please share details early so the chef can plan safely.

Safety, Rules & Local Regulations

Are your yachts licensed and insured?

Yes—our yachts operate with licensed captains/crew and are fully insured, following UAE maritime regulations at all times.

Dubai has strong maritime oversight and safety standards; we maintain equipment (life jackets, first-aid, etc.) and brief guests before departure. Follow crew instructions for a smooth, safe trip.

Listen to the crew briefing, keep decks clear, no jumping while the yacht is moving, no leaning beyond rails, and use life jackets when advised (especially with children or in choppy water). Charters may be adjusted for weather.

Swimming is generally daylight only and only at captain-approved locations when conditions are calm. Safety comes first.

Yes—Dubai enforces low speeds inside marinas/near beaches and specific limits in certain waterways, with higher speeds offshore when safe. Your captain handles compliance.

Shoes are not allowed on the yacht. We provide soft, clean deck shoes for use during your stay.

Only for adults 21+, and strictly within UAE law and your yacht’s policy. Disorderly behavior or illegal substances are prohibited and can end the charter without refund.

If the captain deems conditions unsafe, we’ll reschedule or offer a refund per your booking terms—your safety is the top priority.

Possible with prior approval and compliance with local rules. Tell us in advance so we can advise on permits and launch/landing safety on your yacht.

We must stay within the yacht’s licensed capacity—no exceptions. If your group grows, we’ll suggest a larger vessel or an additional boat to keep everyone safe and compliant.